Privacy Policy

Last Updated: October 2026 • Compliant with UK GDPR & Data Protection Act 2018

1. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Minu Pania, trading as Niram Foods, Peterborough, PE2 8EB, United Kingdom.

2. Data We Collect

Identity & Contact Information: Name, delivery address, billing address, email address, telephone number.
Order & Transaction Records: Items purchased, dietary/allergen notes voluntarily communicated, transaction timestamps, delivery tracking.
Technical Data: IP address, browser type, device information, and interaction records collected via cookies with your prior consent.

3. Lawful Bases for Processing

We process your personal information under the following legal bases:

Contractual Performance: To process, prepare, package, and deliver your food orders across the UK.
Legal Obligation: To maintain accounting and food safety traceability records as mandated by Peterborough City Council and HMRC.
Legitimate Interests: To optimize our website performance, prevent fraudulent transactions, and manage business logistics.
Consent: For marketing newsletters or non-essential analytical cookies (which you can withdraw at any time).

4. Data Sharing & Processors

We will never sell or rent your data. We share necessary details exclusively with trusted service providers strictly to fulfill your order:

Courier & Logistics Partners: DPD UK / Royal Mail (name, address, delivery contact for courier tracking).
Secure Payment Gateways: Stripe / Shopify Payments (payment details handled via encrypted PCI-DSS Level 1 systems).
Local Authority Authorities: Peterborough Environmental Health or Food Standards Agency (strictly where mandated by statutory food safety law).

5. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

Request access to your personal data.
Request rectification of inaccurate data.
Request erasure of your data ("Right to be Forgotten"), subject to legal retention obligations.
Object to or restrict processing.

To exercise any of these rights, please email us at niramfoods@gmail.com.